Store Policies

At Plus Too Fashions, we want you to have the best shopping experience. We understand that sometimes, you may need to return items or seek a refund. This Return and Refund Policy explains the terms and conditions of our returns and refund process.

1. Eligibility for Returns

We accept returns under the following conditions:

a. Defective or Damaged Products: If you receive a product that is defective or damaged, please contact us within 7 days of receiving the item. We will replace or refund the item at your discretion.

b. Incorrect Items: If we mistakenly send you the wrong item, please notify us within 7 days of receiving the order. We will send you the correct item or provide a refund.

c. Unworn and Unwashed Items: You may return unworn and unwashed items within 14 days of receiving your order. Items must be in their original condition with all tags attached.

d. Non-Eligible Items for Returns

We do not accept returns for:

a. Items that have been worn, washed, or altered in any way.

b. Items without their original tags and packaging.

c. Items damaged due to misuse, negligence, or mishandling.

d. The following items are considered "Final Sale" and cannot be exchanged or returned:

• Bodysuits
• Accessories
• Shoes
• Swim & Lingerie
• Beauty
• Sale Items 

3. Return Procedure

To initiate a return, please follow these steps:

a. Contact Customer Support: Send an email to plustoofashions@gmail.com to request a return authorization. Provide your order number and details of the item you wish to return.

b. Return Approval: Once your return request is approved, we will provide you with return instructions, including the return address.

c. Pack and Ship: Carefully pack the item in its original packaging (if available) and ship it to the provided address. You are responsible for return shipping costs.

d. Confirmation: After we receive the returned item, we will inspect it to ensure it meets the eligibility criteria. We will then process your refund or replacement.

4. Refunds

Refunds will be issued as follows:

a. For returns of defective, damaged, or incorrect items, we will refund the full purchase price, including the cost of shipping.

 b. For returns of unworn and unwashed items, we will refund the purchase price, excluding shipping costs.

 c. Refunds will be processed within 5-7 business days after we receive the returned item and confirm its eligibility.

 

Privacy Policy

We respect your privacy and are committed to protecting your personal information.

This Privacy Policy outlines how we collect, use, disclose, and protect your data. By using our website, you consent to the practices described herein.

Information We Collect:

1. Personal Information:

   - Name

   - Email address

   - Phone number

   - Shipping and billing addresses

2. Payment Information:

   - Credit card details (processed securely via a trusted payment gateway)

   - Payment history

3. Browsing Information:

   - IP address

   - Browser type

   - Pages visited

   - Session duration

 

How We Use Your Information:

We use the collected data for the following purposes:

- Processing and fulfilling orders

- Sending order confirmations and shipping updates

- Responding to customer inquiries

- Personalizing your shopping experience

- Analyzing website performance

- Complying with legal obligations

Data Security:

We implement industry-standard security measures to protect your personal information. However, no method of transmission or storage on the internet is completely secure, so we cannot guarantee absolute security.

Third-Party Services:

We may use third-party service providers for various functions, such as payment processing and analytics. These providers have their privacy policies, and we encourage you to review them. We do not sell or share your data for marketing purposes.

Cookies and Tracking Technologies:

Our website may use cookies and similar technologies to enhance your experience and gather browsing information. You can manage cookie preferences through your browser settings.

Your Choices:

You have the right to access, update, or delete your personal information. If you wish to do so or have any privacy-related concerns, please contact us using the information provided in Section 9.

Children's Privacy:

Our services are intended for users who are at least 18 years old. We do not knowingly collect data from individuals under this age. If we become aware of such data, we will delete it promptly.

Contact Us:

 If you have any questions, concerns, or requests related to your privacy, please contact us at:

 Plus Too Fashions at plustoofashions@gmail.com 

Updates to this Privacy Policy

We may update this Privacy Policy as our practices evolve. We will post the revised version on our website with the "Last Updated" date. Please review it periodically for any changes.

By using our services, you agree to this Privacy Policy. Thank you for trusting Plus Too Fashions with your information.

 

Terms of Service

Please read these Terms of Service carefully before using Plus Too Fashions, an online clothing store. By accessing and using our website, you agree to comply with these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.

1. Use of the Website

You must use our website for lawful and authorized purposes only. You may not engage in any activity that disrupts or interferes with the functionality of the site or the experiences of other users.

2. User Accounts

To make a purchase or use certain features, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account information and for all activities occurring under your account.

3. Product Information

We strive to provide accurate product information, including descriptions and pricing. However, we do not guarantee that all product descriptions are complete, accurate, or error-free. We reserve the right to correct any errors or omissions and to update information at any time.

4. Pricing and Payment

Product prices are subject to change at our discretion. Prices listed at the time of purchase are final. Payment is processed securely through a trusted payment gateway. You agree to pay for all purchases you make on our website.

5. Shipping and Returns

Please refer to our Shipping and Returns Policy for detailed information about delivery, returns, and exchanges.

6. Privacy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

7. Intellectual Property

All content, including images, text, and logos, is protected by intellectual property rights. You may not use our content without our express written consent.

8. Disclaimers

We make every effort to ensure the quality and availability of our products and services. However, we do not guarantee that they will be uninterrupted, error-free, or fit for your specific needs.

9. Limitation of Liability

We are not liable for any direct, indirect, incidental, consequential, or punitive damages resulting from your use of our website or the products purchased through it.

10. Termination 

We reserve the right to terminate your access to our services at our discretion and without notice, especially if you violate these Terms of Service.

11. Governing Law

These Terms of Service are governed by the laws of Florida. Any disputes arising from your use of our website will be subject to the exclusive jurisdiction of the courts in Florida.

12. Changes to Terms

We may update these Terms of Service as needed. Any changes will be posted on our website with the "Last Updated" date. Please review these terms regularly for updates.

By using our services, you agree to these Terms of Service. Thank you for choosing Plus Too Fashions for your online shopping needs. If you have any questions or concerns, please contact us using the information provided in our Privacy Policy.

 

Shipping Policy

This Shipping Policy outlines the details regarding our shipping and delivery processes.

1. Shipping Destinations

We currently offer shipping to customers within the United States. If you are located outside the U.S., please contact our customer support for further assistance.

2. Order Processing

1. Order Confirmation: Once your order is placed, you will receive an email confirmation with the order details. Please review this information carefully.
2. Processing Time: Orders typically take 24 hours to be processed before they are shipped. During busy periods, processing times may vary.

3. Shipping Methods

We offer the following shipping methods:

1. Standard Shipping
2. Express Shipping

The estimated delivery time may vary based on your location and the shipping method you choose. You will be provided with more precise delivery information during the checkout process. 

We will ship to PO Boxes via USPS. However, expedited shipping is not available to a PO Box. Orders shipping to APO’s, and US Territories may experience delays. Other carrier options are available, and we reserve the right to change carriers at any time.

For international shipments, the goods will be imported on behalf of the consignee/buyer. The consignee authorizes Plus Too Fashions to import the goods on her/his behalf. Further, the consignee/buyer agrees that Plus Too Fashions may delegate the obligation to import the goods on her/his behalf to a subcontractor (e.g. customs broker). The consignee will pay the taxes & duties in addition with the purchase price of the goods.

 4. Shipping Costs

Shipping costs are calculated based on the destination, the selected shipping method, and the weight or dimensions of your items. Shipping costs will be displayed during the checkout process before you finalize your order.

5. Tracking Orders

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and delivery progress of your order.

6. Delivery

To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please ensure that the shipping address you provide is accurate and complete. We are not responsible for orders that are misdelivered or lost due to incorrect address details. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical to ensure your delivery arrives on time. We are not responsible for lost, misplaced, or incorrectly delivered shipments, if the address information provided is incorrect or incorrectly entered at the time of purchase.

We are not responsible for lost or damaged items. Please reach out to the shipping carrier to file a claim.

7. Delayed or Lost Shipments

While we strive to ensure timely delivery, please understand that unforeseen circumstances or external factors (e.g., weather, customs, holidays) may cause shipping delays.